Placing Your Order/Order Acknowledgement All products on our website are being shown at wholesale prices excluding VAT. VAT will be added to your final order. We have a minimum order requirement of £50.00 not including vat or delivery charges (if applicable). The website will not allow you to submit your order if it does not reach this minimum amount. Once you have successfully submitted your order you will receive an 'order acknowledgement' which will be sent to you by email to the email address given at the time of placing your order. Your order will be acknowledged on the understanding that delivery is subject to availability. We will make every endeavour to withdraw from sale any items that are out of stock. However, in the unlikely event that an item ordered is out of stock, we will notify you by telephone or email. You will then have the choice of either :- 1. Waiting for the item ordered to come back into stock (our sales team will give you an idea of time scale) in which case it will be delivered at a later date, carriage free. 2. If the item ordered is a discontinued line our sales staff will offer you an alternative product. << back to policies